Booking the experience is just step one. Turning guests into loyal fans who come back and bring friends requires smart timely communication and tools that make staying connected effortless. That is where Wherewolf comes in.
First Impressions Matter: Streamline the Check-In Experience
Your guest’s experience begins long before they arrive. With Wherewolf, you can digitize the check-in process using smart waivers that collect everything from liability consents to health declarations before guests set foot on site. No paper, no delays, no stress.
This smooth experience not only saves time but also sets the tone for a professional and trustworthy interaction.
Know Your Guests. Market Smarter
Every waiver is more than a form. It’s a source of valuable guest insight. With each completed waiver, you’re building a goldmine of data from every guest, not just the lead booker.
Want to invite last year's wine tour guests to a seasonal harvest event? Or send a next adventure offer to your zipline thrill seekers? Your waiver database makes it possible.
Make Follow-Up Easy
Once the adventure wraps up, keeping the connection alive is key and Wherewolf makes it effortless. Automate personalized follow-ups like:
- Gathering reviews on TripAdvisor or Google
- Sharing discounts to encourage the next booking
- Recommending related tours or experiences
By leveraging guest data collected through your waivers, you can launch targeted campaigns, schedule timely post-visit messages, or send thoughtful greetings such as birthday wishes and seasonal offers. All this happens seamlessly, helping you grow revenue and repeat visits without extra work or staff.
Collect Opt-Ins
The waiver process is the perfect time to capture opt-ins for SMS and email. Even if you’re not messaging guests today, getting consent now means you won’t miss out later. Once a waiver is signed without opt-in, you can’t go back.
Having opt-ins ready lets you connect easily during slow seasons, flash sales, or new campaigns. Both SMS and email offer high engagement, making each opt-in a valuable touchpoint. Framing opt-in as a clear benefit, like access to photos or exclusive discounts, builds trust and improves guest experience. With Wherewolf, adding opt-ins to your waiver is simple, helping you build a stronger, future-ready customer list.
Loyalty is Built on Relevance and Timing
Long-term loyalty isn’t just about what happens during the trip. It’s about ongoing, meaningful engagement. Today’s guests expect messages that feel personal and arrive when they matter most.
Wherewolf’s marketing toolkit helps you automate email and SMS campaigns tailored to each guest’s behavior and preferences, ensuring your brand stays top of mind. It’s about quality, not quantity: sending the right message at the right moment keeps guests coming back again and again.
From Waivers to More Bookings
Every waiver you collect holds valuable guest information. Wherewolf helps you turn that data into meaningful connections that encourage repeat bookings.
By tapping into your waiver database, you can send timely, relevant messages that bring guests back again and again—helping your business grow without extra hassle.
Want to turn waivers into return visits? Discover how Wherewolf helps you automate follow-ups, encourage reviews, collect SMS opt-ins, and bring guests back without adding to your workload.