We spoke with Charlie from Double Fun Pontoon Rentals to learn how his team delivers seamless boating experiences in Florida and how Wherewolf helps streamline their operations behind the scenes.
Double Fun Pontoon Rentals is known for smooth, enjoyable outings on the water. Their focus on safety, efficiency, and customer satisfaction makes Wherewolf a natural fit, helping them manage waivers, simplify admin, and keep every rental running seamlessly.
Why Wherewolf works for them
“We’ve been using Wherewolf for almost three years now, and it has made our operations completely seamless. Guests can complete their waivers in advance, and when they don’t, we just display the QR code at the dock so everyone can sign on the spot. It gets them out on the water quickly and keeps everything moving smoothly.”
Customizing the guest experience
“One of the best features is the QR code system. The main booker receives an email with a QR code and a link to complete the waiver, which they can share with their group. We also love the customization options. Messages and branding can be tailored to match Double Fun’s voice, which builds confidence with our guests. We know everyone is acknowledging and signing the important documents they need to understand before getting on board.”
Preparing guests before arrival
“Other waiver systems are just long forms with no flexibility. With Wherewolf, we can break the waiver into sections, such as a safety video with acknowledgment, rules, and the actual waiver. It’s more than just a form — it’s an educational tool. Guests can complete everything quickly and easily, while still understanding all the important safety information.”
The bottom line
“For us, the top priority is making sure every person stepping onto our boats signs a waiver. With the number of waivers we process each year, Wherewolf is a complete no-brainer. It works efficiently, reliably, and in a way that’s simple for both our team and our guests. Wherewolf just works. It makes our operations smoother, keeps our customers informed, and gives us confidence that everything is covered before we even hit the water.”
Key benefits for Carolina Cruising Charters
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Faster guest check-ins: Guests complete waivers before arrival, cutting wait times and creating a smoother start to their experience.
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Personalized guest communication: Messages and branding reflect your business’s voice, building trust and confidence.
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Simplified operations: Waivers are automatically organized and easy to access, reducing administrative workload.
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Safety you can count on: Every guest completes the waiver and acknowledges important safety information.
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Quick on-the-spot waivers: QR codes allow easy completion at the dock when needed.
Discover how Wherewolf can help your business streamline operations, improve safety, and create memorable experiences for your guests.