--- title: How To Gather Waivers As Guests Arrive - Wherewolf description: Learn how to efficiently gather waivers from guests as they arrive at your business with Wherewolf. Streamline processes and enhance guest experience today. image: https://resources.getwherewolf.com/hubfs/onsite%20arrival.png --- [CLIENT LOGIN](https://login.wherewolf.co.nz/) [![wherewolf-logo-horisontal-primary](https://resources.getwherewolf.com/hs-fs/hubfs/Getwherewolf_May2024/images/wherewolf-logo-horisontal-primary.png?width=1024&height=226&name=wherewolf-logo-horisontal-primary.png "wherewolf-logo-horisontal-primary")](https://getwherewolf.com/) - [Home](https://getwherewolf.com/) - Solutions - [Digital Waivers](https://getwherewolf.com/activity-waivers/) - [Operations & Automations](https://getwherewolf.com/operations-automations/) - [Integrations](https://getwherewolf.com/liability-waiver/) - [Marketing](https://getwherewolf.com/marketing/) - [SMS Follow-up](https://getwherewolf.com/sms-follow-up/) - [Data & Insights](https://getwherewolf.com/data-insights/) - [Pricing](https://getwherewolf.com/pricing/) - Customers - [Tour Operators](https://getwherewolf.com/tour-operators/) - [Attractions](https://getwherewolf.com/attractions/) - [Family Entertainment Centres](https://getwherewolf.com/family-entertainment-centres/) - [Sports](https://getwherewolf.com/sports/) - [Gun Ranges](https://getwherewolf.com/gun-ranges/) - [Camps](https://getwherewolf.com/camps-waivers/) - [Medical Aesthetics](https://getwherewolf.com/medical-aesthetics/) - [Tattoo & Piercing](https://getwherewolf.com/tattoo-and-piercing/) - [VR & Laser Tag](https://getwherewolf.com/vr-and-laser-tag/) - Resources - [Support](https://wherewolf.zendesk.com/hc/en-gb) - [Blog](https://resources.getwherewolf.com/blog) - [Customer Stories](https://resources.getwherewolf.com/case-studies/) - [Waiver-Analyzer](https://getwherewolf.com/waiver-analyzer/) [Request A Demo](https://getwherewolf.com/request-a-demo/) [Request A Demo](https://getwherewolf.com/request-a-demo/) ![How To Gather Waivers As Guests Arrive](https://resources.getwherewolf.com/hubfs/onsite%20arrival.png) # How To Gather Waivers As Guests Arrive - Home - [Wherewolf Blog](https://resources.getwherewolf.com/blog) - How To Gather Waivers As Guests Arrive [Wherewolf Editor](https://resources.getwherewolf.com/blog/author/getwherewolf) 11/04/2022 [Digital Waivers](https://resources.getwherewolf.com/blog/tag/digital-waivers) [0 Comments](https://resources.getwherewolf.com/blog/guest-waivers-on-arrival#postComment) 2 Minutes   Wherewolf’s pre-arrival waivers get customers ready by automatically sending their waivers… but there’s bound to be someone who doesn’t keep to the program.  You know the type – the type that arrives at the airport with cases of luggage five minutes before boarding closes. The type that slept in and missed their ride. The type that will turn up at your business after the safety briefing has finished without any shoes on, and no waiver.  At least your customers can sign in onsite too. We have a few ways for you to get this done, feel free to use any (or all!) of these options with your guests. [For a support document on these processes, just click here.](https://wherewolf.zendesk.com/hc/en-gb/articles/18069219380882-How-To-Check-Guests-In) ### Sign in on the app The Wherewolf Waiver app is custom-branded for your business, so your guests get a sleek brand experience from start to finish. Your app is available on the App Store and PlayStore, so you can keep it handy on a phone or tablet! **Booked guests sign in under their booking, which pre-fills their waiver with the booking data.** These guests won’t need to enter what time they’re coming in, or what tour they’re doing because the integration has already told us. Reservation systems offering a 2-way integration will display these completed waivers in their dashboards too. You can ask different questions in the iPad app than in the pre-arrival waiver webform too. If you wanted your *reeeaally* late customers to only answer 3 or 4 questions on-site and to skip the “nice to have”s, then your iPad app waiver can keep the line moving.   ### Resending the waiver If you can see a certain group is late, or unorganised, then you can resend their waiver email with a simple click. First, find their booking in your “Search Bookings” tab. You’ll see a column for ‘automations processed’, and you can click on any of those options to resend the waiver link and give those customers a hurry-along. **This link is specific to their booking so, not only is it quicker and easier, but many reservation systems display these waivers in their manifests and dashboards for you too.**   ## What about walk-in guests? If your guests arrive without bookings they can still sign in on the app, or by opening up your generic link. You can share the generic link as a QR Code, or in a text or email.  Walk-in guests who complete a waiver are still displayed in Wherewolf’s manifest so your staff always know who’s onsite, and you’ll continue to gather invaluable insights using your Wherewolf Analytics. We’re always finding ways to cut down on stress, time, and paperwork. If you’re not already part of the waiver revolution with Wherewolf, call us today for a demo. *Remember – pre-arrival automations rely on an integrated booking platform* [Request A Demo](https://getwherewolf.com/request-a-demo/)   --- #### Tag: [Digital Waivers](https://resources.getwherewolf.com/blog/tag/digital-waivers) #### Share: - [Follow us on Facebook](http://www.facebook.com/share.php?u=https://resources.getwherewolf.com/blog/guest-waivers-on-arrival) - [Follow us on Twitter](https://twitter.com/intent/tweet?url=https://resources.getwherewolf.com/blog/guest-waivers-on-arrival&text=How%20To%20Gather%20Waivers%20As%20Guests%20Arrive) - [Follow us on Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https://resources.getwherewolf.com/blog/guest-waivers-on-arrival) - [Follow us on Pinterest](http://pinterest.com/pin/create/button/?url=https://resources.getwherewolf.com/blog/guest-waivers-on-arrival&text=How%20To%20Gather%20Waivers%20As%20Guests%20Arrivedescription=Wherewolf’s%20pre-arrival%20waivers%20get%20customers%20ready%20by%20automatically%20sending%20their%20waivers…%20but%20there’s%20bound%20to%20be%20someone%20who%20doesn’t%20keep%20to%20the%20program.[...]&media=https://21565897.fs1.hubspotusercontent-na1.net/hubfs/21565897/onsite%20arrival.png) --- #### [SOS! 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