--- title: "Feature Recap: Multi-Step Waivers in Wherewolf - Wherewolf" description: Up your game with our Multi-Step Waiver Process! Now you can gather essential guest information both before arrival and on-site, enhancing efficiency and image: https://resources.getwherewolf.com/hubfs/Imported_Blog_Media/TwoStep-Sgn-in.jpg --- [CLIENT LOGIN](https://login.wherewolf.co.nz/) [![wherewolf-logo-horisontal-primary](https://resources.getwherewolf.com/hs-fs/hubfs/Getwherewolf_May2024/images/wherewolf-logo-horisontal-primary.png?width=1024&height=226&name=wherewolf-logo-horisontal-primary.png "wherewolf-logo-horisontal-primary")](https://getwherewolf.com/) - [Home](https://getwherewolf.com/) - Solutions - [Digital Waivers](https://getwherewolf.com/activity-waivers/) - [Operations & Automations](https://getwherewolf.com/operations-automations/) - [Integrations](https://getwherewolf.com/liability-waiver/) - [Marketing](https://getwherewolf.com/marketing/) - [SMS Follow-up](https://getwherewolf.com/sms-follow-up/) - [Data & Insights](https://getwherewolf.com/data-insights/) - [Pricing](https://getwherewolf.com/pricing/) - Customers - [Tour Operators](https://getwherewolf.com/tour-operators/) - [Attractions](https://getwherewolf.com/attractions/) - [Family Entertainment Centres](https://getwherewolf.com/family-entertainment-centres/) - [Sports](https://getwherewolf.com/sports/) - [Gun Ranges](https://getwherewolf.com/gun-ranges/) - [Camps](https://getwherewolf.com/camps-waivers/) - [Medical Aesthetics](https://getwherewolf.com/medical-aesthetics/) - [Tattoo & Piercing](https://getwherewolf.com/tattoo-and-piercing/) - [VR & Laser Tag](https://getwherewolf.com/vr-and-laser-tag/) - Resources - [Support](https://wherewolf.zendesk.com/hc/en-gb) - [Blog](https://resources.getwherewolf.com/blog) - [Customer Stories](https://resources.getwherewolf.com/case-studies/) - [Waiver-Analyzer](https://getwherewolf.com/waiver-analyzer/) [Request A Demo](https://getwherewolf.com/request-a-demo/) [Request A Demo](https://getwherewolf.com/request-a-demo/) ![Feature Recap: Multi-Step Waivers in Wherewolf](https://resources.getwherewolf.com/hubfs/Imported_Blog_Media/TwoStep-Sgn-in.jpg) # Feature Recap: Multi-Step Waivers in Wherewolf - Home - [Wherewolf Blog](https://resources.getwherewolf.com/blog) - Feature Recap: Multi-Step Waivers in Wherewolf [Wherewolf Editor](https://resources.getwherewolf.com/blog/author/getwherewolf) 06/12/2024 [Product Updates](https://resources.getwherewolf.com/blog/tag/product-updates), [Digital Waiver](https://resources.getwherewolf.com/blog/tag/digital-waiver) [0 Comments](https://resources.getwherewolf.com/blog/feature-recap-multi-step-waivers-in-wherewolf-2#postComment) 2 Minutes ## Up your game with our Multi-Step Waiver Process! Now you can gather essential guest information both before arrival and on-site, enhancing efficiency and guest satisfaction. ### What is a Multi-Step Waiver? A Multi-Step Waiver allows you to collect part of your guests’ information before they arrive and finalize the rest on-site. This process is perfect for industries that require on-site safety briefings, orientation sessions, or up-to-date personal data from their guests. Instead of overwhelming your guests with paperwork upon arrival, split the waiver into two segments: **1: Pre-Arrival Waiver** — Collect essential personal information as soon as the booking is confirmed. **2: On-Site Waiver** — Gather day-of details like equipment agreements or safety acknowledgments when the guest arrives. [Learn More About Multi-Step Waivers ](https://wherewolf.zendesk.com/hc/en-gb/articles/19666566087698-Can-I-use-pre-arrival-waivers-to-pre-fill-my-onsite-waivers) ### How It Works #### Step One: Pre-Arrival Waiver Before arrival, guests complete a digital waiver that’s automatically linked to their booking. Whether integrated with your reservation system or not, this pre-arrival step ensures you have all the necessary information well in advance. ![waiver at home](https://resources.getwherewolf.com/hs-fs/hubfs/Imported_Blog_Media/waiver%20at%20home.png?width=3780&height=1890&name=waiver%20at%20home.png) #### Step Two: On-Site Waiver Upon arrival, guests simply complete the second part of their waiver using one of three methods: 1. **Hand over your device** — Open the waiver on your tablet or smartphone and pass it to the guest. 2. **Email option** — Send the waiver to the guest’s email address, which they can complete on their own device. 3. **QR Code** — Display a QR Code that guests can scan to complete the waiver on their smartphones. ![2-step onsite (1)](https://resources.getwherewolf.com/hs-fs/hubfs/Imported_Blog_Media/2-step%20onsite%20(1).png?width=3780&height=1890&name=2-step%20onsite%20(1).png) When the on-site waiver is done, the guest’s record will update with a teal tick, confirming that all steps are complete! ### ![complete](https://resources.getwherewolf.com/hs-fs/hubfs/Imported_Blog_Media/complete.png?width=3780&height=1890&name=complete.png) ### Real-World Applications - **Scuba Instructors** — Verify if guests have skydived in the last 24 hours, as they may be at risk of the bends. - **Automotive Rentals** — Confirm no recent drug or alcohol consumption. - **Boat Rentals** — Perform on-site orientation and equipment condition checks, and have the customer sign off and agree. - **Segway Tours** — Conduct training sessions and gather acknowledgments. ### Why Use Multi-Step Waivers? Tour operators and adventure tourism business owners, imagine the time you’ll save by segmenting your waiver process. Here are some key benefits: **Faster Arrival Process** - Use QR Codes or email options to send waivers directly to your guests’ devices, expediting the check-in process. - No more bottlenecks at the front desk—guests can complete their paperwork in advance. **Improved Efficiency** - Free up your devices for other uses by enabling guests to complete waivers on their own smartphones. - The Waiver App now lets you distribute the second sign-in directly, boosting operational efficiency. **Enhanced Guest Experience** - Make a great first impression with a seamless, paperless check-in process. - Offer a modern, premium experience that aligns with your brand’s values and aesthetic. By implementing our Multi-Step Waiver Process, you’re not just protecting your operations; you’re creating a premium experience for your guests. Don’t miss out on this opportunity to streamline your workflow and impress your visitors. Move beyond clipboards and make a great first impression with Wherewolf’s Multi-Step Waiver Process. Elevate your guest experience, save time, and enhance operational efficiency. [Request a demo](https://getwherewolf.com/request-a-demo) --- #### Tag: [Product Updates](https://resources.getwherewolf.com/blog/tag/product-updates) [Digital Waiver](https://resources.getwherewolf.com/blog/tag/digital-waiver) #### Share: - [Follow us on Facebook](http://www.facebook.com/share.php?u=https://resources.getwherewolf.com/blog/feature-recap-multi-step-waivers-in-wherewolf-2) - [Follow us on Twitter](https://twitter.com/intent/tweet?url=https://resources.getwherewolf.com/blog/feature-recap-multi-step-waivers-in-wherewolf-2&text=Feature%20Recap:%20Multi-Step%20Waivers%20in%20Wherewolf) - [Follow us on Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https://resources.getwherewolf.com/blog/feature-recap-multi-step-waivers-in-wherewolf-2) - [Follow us on Pinterest](http://pinterest.com/pin/create/button/?url=https://resources.getwherewolf.com/blog/feature-recap-multi-step-waivers-in-wherewolf-2&text=Feature%20Recap:%20Multi-Step%20Waivers%20in%20Wherewolfdescription=Up%20your%20game%20with%20our%20Multi-Step%20Waiver%20Process!%20Now%20you%20can%20gather%20essential%20guest%20information%20both%20before%20arrival%20and%20on-site,%20enhancing%20efficiency%20and%20guest[...]&media=https://21565897.fs1.hubspotusercontent-na1.net/hubfs/21565897/Imported_Blog_Media/TwoStep-Sgn-in.jpg) --- #### [Wherewolf’s Easiest Guide yet to Google Business Profiles Previous Post](https://resources.getwherewolf.com/blog/are-you-optimising-google-my-business) #### [Feature (re)Release: Booking Search and Booking Display Next Post](https://resources.getwherewolf.com/blog/feature-rerelease-booking-search-and-booking-display) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ### Category - [Digital Waivers (46)](https://resources.getwherewolf.com/blog/tag/digital-waivers) - [Digital Waiver (24)](https://resources.getwherewolf.com/blog/tag/digital-waiver) - [Digital Marketing (20)](https://resources.getwherewolf.com/blog/tag/digital-marketing) - [Business Growth (16)](https://resources.getwherewolf.com/blog/tag/business-growth) - [Customer Experience (15)](https://resources.getwherewolf.com/blog/tag/customer-experience) ### Popular Posts [Wherewolf Editor](https://resources.getwherewolf.com/blog/author/getwherewolf) 01/11/2024 [Digital Waivers](https://resources.getwherewolf.com/blog/tag/digital-waivers) [How Long Do Signed Liability Waivers Need to be Kept?](https://resources.getwherewolf.com/blog/how-long-do-signed-liability-waivers-need-to-be-kept) [Wherewolf Editor](https://resources.getwherewolf.com/blog/author/getwherewolf) 12/16/2023 [Legal](https://resources.getwherewolf.com/blog/tag/legal) [Photo Release Waiver – How To Ask Your Guests For Permission](https://resources.getwherewolf.com/blog/photo-release-waiver-how-to-ask-your-guests-for-permission) [Natalie](https://resources.getwherewolf.com/blog/author/natalie) 10/29/2024 [Digital Waiver](https://resources.getwherewolf.com/blog/tag/digital-waiver) [Top Legal Risks Faced by Tourism Businesses (and How to Mitigate Them)](https://resources.getwherewolf.com/blog/top-legal-risks-faced-by-tourism-businesses-and-how-to-mitigate-them) [Wherewolf Editor](https://resources.getwherewolf.com/blog/author/getwherewolf) 10/27/2022 [Product Updates](https://resources.getwherewolf.com/blog/tag/product-updates) [SOS! 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